Secure Melbourne’s Best Commercial Property
Privacy Policy
Privacy Policy
STRE (Sebex Pty Ltd) Last updated: 1/7/2026
STRE ("STRE," "we," "us," "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect personal information when you interact with our website, forms, advertising, and services.
1. Who We Are
STREl is a licensed commercial buyers advocacy operating under Sebex Pty Ltd, specialising in industrial and commercial property acquisition across Melbourne's south-east corridor.
Contact: Seb Tantuccio — Principal & Licensed Estate Agent Phone: 0421 881 795 Email: seb@stre.com.au Web: www.stre.com.au
2. Personal Information We Collect
We may collect the following, depending on how you interact with us:
- Name, email address, and phone number (e.g. via our website, contact forms, Facebook/Instagram lead forms, or phone/email enquiries)
- Details you provide about your property acquisition goals, budget, timeframe, or fund structure (e.g. SMSF status) when volunteered
- Business details where you engage us as a corporate client
- Technical data such as IP address, browser type, and website usage data collected via cookies or analytics tools
We only collect information reasonably necessary for our advisory and buyers-advocacy services, or that you choose to provide (e.g. downloading a checklist or guide).
3. How We Collect It
- Directly from you — website forms, downloadable resource requests, phone calls, emails, or in-person meetings
- Via third-party advertising platforms (e.g. Meta/Facebook Lead Ads) when you submit an enquiry or request a resource through a sponsored form
- Automatically through cookies and website analytics tools when you browse www.stre.com.au
4. Why We Collect It
We use personal information to:
- Respond to enquiries and provide the resource, checklist, or information you requested
- Assess and progress property acquisition engagements
- Provide our commercial buyers advocacy services under the Estate Agents Act 1980 (Vic)
- Send relevant follow-up communications about our services (you can opt out at any time)
- Improve our website and marketing performance
- Meet legal and regulatory obligations
We do not use your information for any purpose beyond what is reasonably expected in the context in which it was collected, and we do not sell personal information to third parties.
5. Disclosure of Personal Information
We may disclose personal information to:
- Our staff and contractors directly involved in delivering our services to you
- Third-party service providers who support our operations (e.g. email delivery platforms, CRM systems, appointment scheduling tools), bound by confidentiality obligations
- Your accountant, financial adviser, SMSF auditor, solicitor, or lender, but only with your consent or at your direction, in the course of an active engagement
- Regulatory or government bodies where required by law
Advertising platforms: If you submit an enquiry through a Facebook or Instagram Lead Ad, Meta Platforms, Inc. processes your submission in accordance with its own privacy policy before passing your details to us. We recommend reviewing Meta's privacy policy for details of how it handles your information.
We do not disclose personal information to overseas recipients except where a third-party service provider (such as an email or CRM platform) stores data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure that provider maintains privacy protections consistent with the Australian Privacy Principles.
6. Cookies and Website Analytics
Our website may use cookies and similar tracking technologies (including Meta Pixel and analytics tools) to understand website usage and measure the effectiveness of our advertising. You can disable cookies through your browser settings; this may affect some website functionality.
7. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure, including secure storage systems and restricted access to client data. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
8. Access and Correction
You may request access to the personal information we hold about you, or ask us to correct inaccurate information, by contacting us at seb@stre.com.au. We will respond within a reasonable timeframe and in accordance with our obligations under the Privacy Act 1988 (Cth). We may need to verify your identity before processing such requests.
9. Unsubscribing
If you no longer wish to receive marketing communications from us, you can unsubscribe via the link in any email, or by contacting seb@stre.com.au directly.
10. Complaints
If you believe we have breached your privacy or mishandled your personal information, please contact us directly at seb@stre.com.au so we can address your concern. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be available at www.stre.com.au/privacy-policy.
This document provides general information only. STRE ecommends having this policy reviewed by a qualified lawyer before publishing, to confirm it reflects your actual data handling practices and current obligations under the Privacy Act 1988 (Cth) and any applicable Australian Consumer Law requirements.
This website uses cookies.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.